Chargeback Period

The Chargeback Period refers to the specific timeframe within which a cardholder is permitted to dispute a transaction.

The precise duration of this period can fluctuate, primarily depending on the rules established by the card network and the specifics of the disputed transaction. It generally spans anywhere from 60 to 120 days from the transaction date.

This underlines the critical need for businesses to maintain meticulous records of all transactions and customer interactions, as these documents can be crucial when contesting a chargeback during the designated chargeback period.