An Agent Processor is a third-party company that handles the processing of credit and debit card transactions on behalf of a merchant or an Acquirer. This company acts as the technical link between the merchant, the Acquirer, and the card networks, ensuring that transactions are securely and efficiently processed and settled.
The Agent Processor’s responsibilities typically include authorizing transactions, batch processing, settlement, handling chargebacks, and ensuring security and compliance with Payment Card Industry Data Security Standards (PCI DSS). They may also provide additional services such as fraud prevention, reporting, and customer support.
Choosing the right Agent Processor can have a significant impact on a merchant’s business. Factors to consider include the processor’s reliability, security measures, cost of services, customer support, and compatibility with the merchant’s existing systems.